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Then, they had me go into iCafe (the service that manages connectivity), and totally log out of the service. They also admitted that they were having lots of Wi-Fi issues, and had been for several cruises. I ran through my checklist once in the morning, once in the afternoon, and once in the evening.
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Cell carriers like AT&T, Sprint, and T-Mobile provide Cellular at Sea aboard Disney cruises, which allows you to use your plan like you normally would in your stateroom. However, you may need to pay roaming charges (which can get very expensive, very quickly) or purchase a special cruise add-on from your carrier. Your data allotment (cellular internet) also may be much more limited than on land. It’s best to check with your individual cell phone carrier before your cruise to determine how cell phone data usage will work while onboard. The price can vary drastically based on the number of days you purchase and the amount of connected devices. You’ll get a slight discount if you purchase a plan for your entire cruise.
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We’ve had people report they can make video calls through Facebook Messenger on this plan too. Think of the Disney Cruise Line Navigator app as your in-cruise digital director. It’s where you obtain details about daily events, dining rotations, and the ship’s deck plan. Luckily, DCL offers free onboard internet for minimal texting.
Cellular at Sea Phone & Cruise Packages
However, if you want to connect to the wifi on a Disney Cruise ship, there is an additional cost. Once you’re on the Disney Cruise Line app, you’ll see the options to Connect@Sea. Then you’ll need to set up an account if you don’t already have one. You don’t need to purchase internet services to connect to the ship’s Wi-Fi network when used only for the Disney Cruise Line Navigator app.
Disney Cruise Internet Packages for Concierge Guests
The Pearl Castaway Club tier for guests who have sailed on 25 or more sailings launched earlier this year with the start of the Silver Anniversary at Sea. Before that, the highest tier was Platinum, for guests who have been on 10 or more sailings. There is a $250 fee that will be charged to your stateroom if it’s not turned in on debarkation day. Disney provides each stateroom with wave phones that can be used onboard or at Castaway Cay.
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While there’s no good way to transfer points directly, there are still ways you can use points toward your booking. You’ll be able to find these deals via that special offers filter shown above. For example, that three-night San Diego sailing mentioned above dropped from $1,326 to $1,164 once we selected the U.S. military filter. Instead, enjoy the plethora of complimentary activities, such as pools, movies, shows, karaoke, dancing and more. Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page.
There are multiple plans for usage of the onboard internet through Connect@Sea, which can be accessed by as many devices as you want, that will be charged to your room. The desire for, or necessity of internet connectivity on a vacation, specifically a cruise vacation, is HIGHLY SUBJECTIVE, and depends a number of external and personal factors. There are folks who take vacations and disconnect, some want to remain reachable by friends and family at home, some want to share their trip on social media.
How to save money on a Disney cruise
This enabled me to keep in touch with family and friends back home without using any data as most of them have iPhones. Pictures, however, would not send nor could they be received. The Navigator app tells you everything about your cruise. From where you are having dinner that night to where you can find Disney character appearances.
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And while the Premium Surf package offers the fastest connection available with Disney Cruise Line, it’s still nothing like fast internet at home. Adding a Wi-Fi plan onboard is easy once you’re in the Navigator App. You have the option to purchase Wi-Fi for the length of the cruise or per day, per device. All Disney Cruise Line ships have upgraded wifi packages for 2024. Knowing Disney Cruise WiFi prices ahead of time will help you factor it into your budget. Many Disney travel agencies offer a free onboard credit that can be used toward purchases you make while you’re onboard the ship.
Use this app for anything pertaining to what’s happening on the ship. When I am not working I love travelling, crafting, photography, playing board games, and planning vacations. The new service offers three levels of connection Stay Connected, Basic Surf and Premium Surf. I’m sorry, but paying $24/day to maybe be able to load web pages 50% of the time, but have everything else fail … is not worth it.
Guests in One and Two Bedroom Concierge Staterooms will have the Basic Surf Package included for 2 guests in the Stateroom. Disney Wonder was the last one to be upgraded, but this happened in the dry dock just before she sailed for the Transpacific, Australia and New Zealand Cruises in October 2023. Here I will look at what the options are and how much the Disney Cruise Internet costs. For the latest Disney Parks news and info, follow WDW News Today on Twitter, Facebook, and Instagram. Although I didn’t purchase any data, I’m glad my iPhone let me ‘Connect @ Sea’ with people back home by using iMessage.
The speeds are not anything special, but for the most part it was stable and reliable for my use case. During the Maiden Voyage, the Speedtest (even the speed test from google) was eventually blocked so I was unable to provide a test for each day of the 5-night voyage. Almost immediately after clicking Purchase you will be redirected to a connected page where you can see your tier, and toggle the device on and off. You’re not always going to get the fastest wifi while on Disney Cruise Line or at sea, so I wouldn’t schedule an important meeting just in case there’s a glitch. However, the Basic Surf package should be enough to do what you need to do, provided you don’t need to make Zoom calls. You can also try one package and if it isn’t working the way you’d like, then you can upgrade.
Something like $36/day for the first device and $30/day for the second, etc. But no – each device was a pure multiplication of the per-day or per-voyage cost selected in earlier steps. Otherwise, your other devices cannot access the internet using the same package. You can select an onboard Disney Cruise Line WiFi plan based on your usage needs, how many days you want Wi-Fi, and the number of devices that will use the package. I utilized my plan significantly during my last sailing from posting to social media, publishing articles on this website, and a considerable amount of time on FaceTime video calls. I am not aware of any data caps, but the allocated bandwidth is throttled.
There was absolutely no way I could stay connected long enough to download a podcast episode or even a PDF. And I could connect to Pandora, but was never able to listen to a full song. So the intent of this package appears to be posting photos and reels to make your friends jealous, or updating your skills so that you can find a new job that lets you take more cruises. In order to use this method, simply put your iPhone in airplane mode and turn on the Wi-Fi.
One of the benefits of the Stay Connected plan is that it’s the cheapest. The app is powered by a free WiFi network (DCL-GUEST) that’s only available onboard the ship. The special offers filter will let you know what types of discounts are available, like the example above promoting up to 35% off on select sailings.
This package allows the same social media access as with “Stay Connected” but also includes web surfing capabilities and email. For example, if you are logged in on a phone and try to use a laptop, you will be promoted that you are logged in on another device. You are given an option on the second device to logout of your other device to use the plan on the current device. There is a use case issue here for those that may need to connect to work or something specific that requires multi-factor authentication. Say you need to connect to work or school on a laptop and you have some sort of authentication mechanism on your smartphone.
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